Shipping policy and fees
- The delivery charge fee in Lebanon is fixed to 3$, free delivery for orders above 350$, Different tax rules and other fees may apply for shipping to outside of Lebanon, Based on your specific delivery address.
- If you are shipping to a foreign country, you may be required to pay import custom duties when you receive your products.
We cannot control these fees and we cannot predict the amount. We are not responsible for these additional charges corresponding to the import taxes laid out by each country’s current legislation. Please Contact your local customs office for more details before placing your order.
- All items will be shipped out within 2-4 working days inside of Lebanon and 2-15 days outside of Lebanon depending on the product’s availability in stock, payment method you choose and shipping address.
- To check the availability of the product contact us to WhatsApp on +96176862230
- We are not responsible if you provide us with the wrong address or if someone steals your order during collection or receives it on your behalf.
- Refund is not available after the order is placed.
- If you are facing any problem with your payment or order, we are here to help, all you have to do is contact us via WhatsApp +96176862230 or send us your message.
- Exchange is available only in our store in Hadath, Beirut Lebanon, within 10 days of delivery, all exchange items must be returned in the same condition received. To return an item contact us via email email@example.com or WhatsApp on +96176862230
- Our website is well-secured in terms of payment options and customer registration.
- We assure our customers that their informations will not be viewed, distributed, or sent to anyone, we will only have these informations for our own marketing development to always satisfy your needs.
Prices description and Payment options
- The price of each product consist the value of the gold, diamonds and or precious stones, you will receive and invoice with every purchase that describes all the details of your product and certificate for diamond jewelry.
- Prices are subject to change from day to another upon change of the global gold and diamond prices.
- The only currency used on this website is USD. We are not responsible for the exchange rate variation or bank commissions regarding the currency change if the bank account used is not in USD. You have to check this with your bank.
- Delivery in Lebanon can be only made with usd cash on delivery.